L O A D I N G
July 2025 – October 2026

Prudential Peak®

Long Term Care & Wellness Portal

Prudential Peak is a wellness portal I helped shape from the ground up — inheriting a Miro board of early brainstorming and an unfinished, rebranded design system, with no formal requirements handed off after the founding manager was laid off about a month into the project.

The work landed inside a business team with no prior UX or agile experience, developed by an external consulting team. Over the following year I pushed to establish basic UX process where none existed, and delivered the full architecture and screens for the platform in six months while supporting a live, fast-moving development launch.

That work continues into the contract's close: I'm supporting the development team as they refine the MVP, while redesigning the platform's authenticated home experience and building out three major new feature areas — Rewards, Health Assessments, and an Events calendar.

Tasks
  • Information Architecture
  • Design Systems Fluency
  • Cross-Functional Advocacy
  • Dev Handoff & QA Support

What Shaped This Project
  • Inherited no formal requirements — just early brainstorming and an unfinished, rebranding design system.
  • Delivered 300+ screens across the platform's full architecture in 6 months, supporting a chaotic dev launch alongside an external IBM consulting team.
  • Coached a product owner from asking "what UI do we need" toward "what are we solving for" — a shift in how the team approached the work, not just its output.
  • Scoped a full home-screen redesign plus three new feature areas against the same thin-requirements pattern — the appetite for new scope continuing to outpace the discovery and dev time to support it.

Let's Create Something

Together